Updated on Wednesday, April 15 at 1:37 p.m. ET — Anthropic has confirmed to Mashable that Claude experienced an outage on Wednesday afternoon. The issues affected the Claude.ai desktop browser and the Anthropic services Cowork and Claude Code.
“Claude.ai and Cowork are presently down for the majority of users, and some may also encounter issues logging into Claude Code. Our team is currently addressing the situation to restore service, and we thank everyone for their patience as we work on this,” the spokesperson remarked.
You can find our original article regarding this outage below. We will keep this page updated as new information comes in and service is reinstated.
Claude, the widely used AI chatbot from Anthropic, seemed to face a potential outage on Wednesday. Thousands of users reported difficulties accessing Claude, with user error notifications sharply rising at approximately 10:30 a.m. ET, according to DownDetector.
(Both DownDetector and Mashable fall under the same ownership, Ziff Davis.)
By 1:00 p.m. ET, reports of user errors were on the decline, although DownDetector continued to indicate persistent issues with Claude AI.
The largest group of users (38 percent) indicated problems with Claude Chat, while 29 percent faced issues with Claude Code and 25 percent with the Claude App.
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Credit: Screenshot provided by DownDetector
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A Mashable editor was unable to access the free version of Claude on desktop, receiving an error message that stated, “You’ve reached your limit for Claude messages. Please wait before trying again. For higher limits, check out our Pro plan.” This happened despite not having sent any messages to Claude beforehand. An additional pop-up communicated, “Service is temporarily busy. Please try again shortly.”
It seems that rather than an actual outage, access might be briefly limited for free users. Claude has witnessed significant growth thus far in 2026. In March, amid <a href="https://mashable.com/article/anthropic-trump-pentagon" target="_blank" data