A Microsoft service disruption on Monday impacted Outlook and Teams users. The technology company confirmed the problem and is currently addressing it, although it acknowledged that “we are experiencing delays in our recovery efforts.”

As reported by **DownDetector**—an outlet that monitors service interruptions—complaints about issues started appearing around 8 a.m. ET, peaking at approximately 12:30 p.m. ET. Since that time, the number of outage reports has decreased, suggesting that the situation may soon be rectified.

The official Microsoft 365 account on X (previously Twitter) mentioned, “We’ve pinpointed a recent change that we suspect has caused the impact.” Although the precise reason for the outage remains elusive, this statement suggests a recent system modification. Importantly, Microsoft introduced its debated AI-driven Recall feature in preview mode for Windows Insiders on the same day. Recall, which records incremental snapshots of a user’s display, represents a significant rollout and might be correlated with the disruption.

Users flocked to X to express their dissatisfaction regarding access issues to critical tools like Outlook for emails and Teams for virtual meetings. Yet, some users seemed less worried, making light of the unforeseen downtime on the Monday preceding Thanksgiving—a day many usually allocate for work.

As the outage seems to be approaching a resolution, additional updates will be shared if the situation continues.