Be Cautious of E-ZPass and FasTrak Toll Scam Messages — Here’s How to Remain Secure

If you’ve gotten a dubious text stating that you owe toll fees, you’re not alone. Scam texts masquerading as toll services such as E-ZPass and FasTrak are circulating again — if they ever really stopped. These scams are becoming more prevalent, and it’s crucial to understand how to identify them and safeguard yourself.

We initially reported on these toll cons at Mashable in January, and they’re still thriving. The guidance remains unchanged: Do not click on any links, and do not reply to the message. These texts are crafted to deceive you into disclosing personal details.

Here’s what you need to be aware of to stay protected.

What Are the E-ZPass and FasTrak Scam Messages?

These fraudulent messages usually originate from unknown numbers or email addresses and assert that you have outstanding tolls or fees. They often contain a link and a warning that quick action is required to evade penalties — a classic scam strategy to foster urgency and concern.

For instance, a Reddit user recently posted a screenshot of a scam text, igniting a lively discussion in the comments. Others have shared similar experiences on social media, indicating that these scams are still actively preying on individuals months after their initial emergence.

How to Identify a Scam Toll Text

Here are some warning signs to be mindful of:

1. Suspicious Sender: Earlier iterations of the scam came from numbers featuring a +63 country code (Philippines), but scammers have now begun using random email addresses. Authorized toll agencies like E-ZPass or FasTrak will not reach out to you from these types of sources.

2. Deceptive Links: Never click on links from unsolicited messages. Such links frequently direct you to fraudulent websites intended to capture your personal or financial information.

3. Misleading Information: Toll agencies do not send invoices via text messages, nor will they threaten to revoke your driver’s license over unpaid tolls. Official communications are usually dispatched through traditional mail.

What to Do If You Receive a Scam Message

Should you receive one of these texts, take these steps:

– Do not click the link.
– Delete the message and utilize your phone’s “Report Junk” feature if it is available.
– If you are uncertain whether the message is legitimate, contact your local toll agency directly using a verified phone number or website.
– You can also refer to the Federal Trade Commission’s advice on toll scams for additional information.

When in doubt, treat it as a scam — particularly if it’s from an unfamiliar number and urges immediate action.

Have You Been a Victim of a Scam?

If you’ve undergone a scam or security violation and would like to share your experience, we want to hear from you. Email us at [email protected] with the subject line “Safety Net,” or utilize this form to share your story. A Mashable team member will get back to you.

Stay vigilant, stay safe, and don’t be caught in the toll scam snare.