If you’ve received an email regarding a GameStop settlement, you may qualify for compensation. Nevertheless, do not anticipate a substantial payout. Recently, GameStop has been accommodating, particularly for those looking for the Nintendo Switch 2, providing the most advantageous trade-in offer for those upgrading from older systems. Yet, a class-action lawsuit, Aldana v. GameStop, Inc., alleges that the company improperly managed customer information. Consequently, GameStop customers can now pursue compensation.

If you bought a game online from GameStop between Aug. 18, 2020, and April 17, 2025, and had an active Facebook profile with your actual name during that time, you may be entitled to a refund. Eligible individuals can select between a $5 cash payment or a $10 GameStop voucher. To claim, please submit a form by Aug. 15.

How to submit your claim:
Individuals who are eligible should have received an email labeled “Aldana v. GameStop – Notice of Proposed Class Action Settlement.” To proceed with your claim, visit the lawsuit’s official website, scroll to the bottom, and click “Start Your Claim.” Fill in your information, including the Unique ID mentioned in the email notice. If you did not get an email but think you qualify, complete a paper claim form and send it via mail. Make sure to provide your name, address, and proof of your Facebook account via URL or screenshot.

For cash payments, include your Venmo username, PayPal email, or Zelle email. For the GameStop voucher, it will be emailed to the address provided in your claim form. Be sure to file by Aug. 15.

While a $5 cash payment or a $10 GameStop credit may not be significant, it still represents free money. A $10 voucher can assist with purchases such as an $80 Mario Kart World.

The lawsuit, initiated by Alejandro Aldana and Scott Gallie, claims GameStop disclosed customer information to Facebook without consent. GameStop refutes any wrongdoing but agreed to a $4.5 million settlement to evade expensive legal battles.

The lawsuit asserts that GameStop transmitted personally identifiable information to Facebook via the Facebook Tracking Pixel without customer permission, violating the Video Privacy Protection Act (VPPA) of 1988. The concluding settlement phase is a fairness hearing scheduled for Sept. 18 at the Supreme Court of the State of New York.

GameStop has consented to discontinue the use of the Facebook Tracking Pixel on pages that could contravene the VPPA. For additional information, refer to the 56-page settlement or consult the FAQ.