Facebook Groups are undergoing widespread suspensions, with users claiming unwarranted deletions.
On Reddit and X, users reported that their groups, such as a Pokémon group boasting 260,000 members, a “bad drivers” group with 120,000 members, and an interior design group surpassing three million members, have been banned. These groups were allegedly removed for being categorized as “dangerous organizations and individuals” and “terrorism.” A birding group with 927,000 members was terminated for “nudity and adult sexual content.”
“These are birds,” a group admin commented on Reddit. “Myself and my Modmins closely oversee the group. If Facebook doesn’t restore my group, I’m finished.”
Meta admitted to a technical glitch, as per a statement to TechCrunch. “We’re addressing the issues now,” a Meta representative stated.
Users suspect that AI-driven moderation is behind these widespread bans, since the content of these groups — Pokémon, interior design, birding, and others — does not appear to breach guidelines pertaining to “terrorism-related” content, nudity, or “dangerous criminal activity.”
Meta has yet to offer an explanation for the suspensions.
Group admins are taking measures. Minneapolis-based creator Chris Moore is filing a class-action lawsuit against Meta, inviting impacted creators and businesses to join his effort. Petitions are circulating on Change.org, notably one urging to “hold Meta accountable for unjustly disabled accounts,” which has gathered over 20,200 signatures. Another petition cites a science group with 600,000 members being “shut down for ‘terrorism'” despite no previous violations.
Widespread suspensions have also been reported on other platforms like Pinterest and Tumblr. Instagram, also under Meta’s ownership, faced allegations of unjust bans last week, with users attributing the issue to faulty AI.
Some users banned while having a Meta Verified subscription could reach out to Instagram for assistance, while others could not. Major tech corporations like Google and Meta complicate communication for users, lacking conventional phone customer support. Facebook Groups that held a Meta Verified subscription were able to receive assistance and restore their communities.