X and Grok Down: Insights from User Reports and Our Understanding

Reports from users indicate that Elon Musk’s platform X and the AI tool Grok faced outages on Thursday afternoon. While X appears to have bounced back, Grok might still be encountering difficulties.

Down Detector noted an increase in user-reported issues for both services commencing around 11 a.m. ET. (Note: Down Detector is owned by Ziff Davis, which also owns Mashable.)

X was said to be operational again by approximately 1 p.m. ET — it was functioning correctly for this writer — but user reports about problems with Grok continued. It’s possible X stayed mostly stable during that time, but users experienced issues with X due to Grok’s extensive integration into the platform.

Individuals recounted their experiences regarding the problems online.

X users reported seeing error messages that suggested Grok was heavily loaded. This comes after the recent announcement that Grok 4 was made available for free for a limited duration.

This story is evolving and will be updated as needed…